image

 

FAQ page

1) Are they suitable for children to ride in?
Yes, they're certified to be child safety approved, and they're made of the same gauge steel as the original cars, they're not fragile, they'll last for years.

Q2) How are they shipped and what does shipping cost?
Of course, we always welcome business from the rest of our European neighbours and if you have any questions regarding shipping costs, please contact us.

Q3) Are these accurate reproductions of the original pedal cars?
They are very close; the same in size, but some variations were necessary in order to meet today's more stringent safety standards.

Q4) Is there any assembly required?
On some cars there is, none on the Comet Cars, almost none on the Model "T", Classic 55, Sad faced Fire engine, ½ an hour for the jalopies about l hour on the planes, and 1 hour for the race car.

Returned Goods
If something is wrong with an order you placed with Pedal Cars Toys, we certainly want to help you. Please read the information below for more on how to proceed.

1) Did you receive a damaged or defective item?
Please contact us on info@pedalcars-toys.com, repack the item in the original packaging (we are unable to collect items that have not been correctly repackaged), provide us with the reason for return, and where you would like the replacement item sent.

2) Are you missing an item?
Please contact us on  info@pedalcars-toys.com , we will be happy to replace the missing item within 14 working days If we cannot replace the missing item we will happily send you out a whole replacement.

3) Did you receive the wrong item?
Please contact us on  info@pedalcars-toys.com stating what item you received, repack the item in the original packaging (we are unable to collect items that have not been correctly repackaged) and we will send out the correct item within 7 working days and collect the wrong one at the same time.

4) Wondering where your order is?
If you have not yet received your order at all and think that you should have by now, please contact us on  info@pedalcars-toys.com and we will happily contact you when the pedal car or plane is located.

5) Can I get spare parts for a pedal car I have bought from you?
Contact us by telephone or e-mail and give us all the details.  We will do our best to source the part from our supplier.

6) When will my replacement arrive?
Normally we will dispatch a replacement within 7 working days providing the item is in stock. If the item is not in stock we will endeavour to get a replacement to you as soon as possible.

If you have a question not covered in this FAQ, please contact us

 

image